Vessel USA takes every precaution to ensure our products arrive in excellent condition. Our worry free 7 day return policy ensures that you’ll be completely satisfied with your purchase.
We also warrant each model to be free from defects in materials and workmanship under normal use and service for a period of 1 year from the original date of purchase.
This warranty does not cover claims for items that have been subject to mishandling, misuse, neglect, accident, vandalism or that have been modified or altered, or items that have been subject to maintenance practices other than those specified on our product Care & Maintenance page.
Replacement at the discretion of Vessel USA Inc. will be the sole remedy of this warranty. Shipping costs are not credited under the 7 day trial period or warranty claims.
Failure to handle Vessel USA Inc. products in accordance with the recommendations listed in the Care and Maintenance document will void this warranty. Contact Vessel USA Inc. directly with any questions.